The cost: Without a contract, it costs as little as €2 a month and you get two hours of calls, unlimited SMS/MMS and 50 MB of internet in France and also Free wifi internet access service everywhere in the country when possible. All the other major operators reach over 70 percent of France geographically. Free is the worst of the four main operators for both these stats. The facts: According to France's telecoms communications authority Arcep, 4G mobile internet from Free reaches 82 percent of the population, but just 48 percent of the country geographically. And you can forget using your Free internet on the rail networks, with Free scoring 16 percent compared to the other three operators which all ranked above 60.įree is France's newest operator being only six years old but it is coming under increasing criticism for not having done enough to catch up the other providers. The average download speed across the country was woeful compared to the top three (Free was 14 mbps compared to the others all over 20 mbps). (Click here to compare the prices of the main providers)įree performed the worst in pretty much every statistic in the findings from Arcep. Bouygues ranks equal second and third in these categories, respectively.Ĭheapest offer: Without a contract, it's as little €7.99 a month for 20 MB in Europe and unlimited Calls/SMS/MMS within France. The facts: According to France's telecoms communications authority Arcep, 4G mobile internet from Bouygues reaches 95 percent of the population and 74 percent of the country geographically. Here is comparison page of the main providers.īouygues Telecom is somewhere in the middleīesides being the most difficult to pronounce, Bouygues is also trailing when it comes to coverage and reception (but not by as much as Free, more on this later). In both of these categories, SFR finished second of all four operators.Ĭheapest offer: Without a contract, it's €9 a month for 40 Mb and unlimited Calls/SMS/MMS in Europe. ![]() The facts: According to France's telecoms communications authority Arcep, 4G mobile internet from SFR reaches 95 percent of the population and 74 percent of the country geographically. Yes, 60 percent of all the customer complaints lodged at the the French Association of Telecommunications Users (Afutt) were about SFR.Ĭommon complaints centred around the loss of internet connection or a deterioration in the quality of download speeds.Īnd when it comes to complaints about phones, SFR topped the charts again with 53 percent of complaints. Here's a comparison page if you want to check all the offers.įor three years running, operator SFR has topped the charts when it comes to disgruntled customers, as The Local reported in March. Offers change all the time but at the moment the cheapest offer from Orange for a mobile phone contract is €4.99 a month for the first 12 months You get 50 Mb of internet, two hours of calls and unlimited SMS/MMS within France. Orange leads all operators for both these stats. The facts: According to France's telecoms communications authority Arcep, 4G mobile internet from Orange reaches 96 percent of the population and 77 percent of the country geographically. It gets its fair share of complaints and had the second-highest number of disgruntled customers in a study published earlier in 2018. ![]() ![]() The company also has around 100,000 employees in France, which is worth taking into consideration because it means you’re (probably) more likely to have your phone call answered or your technician actually arrive. ![]() It’s by far the biggest operator in France with over 10 million users. If you want safety in numbers, stick with Orange. First, we’ll take a look at the four main providers - Orange, SFR, Bouygues, and Free - followed by a closer look at what you can get and where you can get it.
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